Zvolv’s year in review and predictions for 2021

Zvolv – looking back at 2020

No-code and low-code platforms come of age – traditional application development takes a back-seat

– Zvolv’s unique combination of no-code business process management + low-code intelligent BOT automation has delivered solutions for several industry leaders for transformative solutions

Travel truly has been redundant – deals can be closed and solutions deployed remotely

– Zvolv’s DIY capabilities and simplified positioning has enabled delivering several mission-critical applications to industry leading customers – all with inside sales, remote deployments, online training. 


Speed is of the essence – deploying solutions in days or weeks rather than months is the need of the hour

– Zvolv based applications get launched in days, often 10x faster and cheaper compared to leading iBPMS suites like ServiceNow or Pega or Appian. On average, POCs have been delivered in under 2 days, and full deployments in under 2 weeks this year.

The scope for intelligent automation keeps growing

– Zvolv applications integrating Intelligent Automation Bots have delivered over 150x ROI, in less than 3 months time for several use cases:

– 15% reduction in variable staffing for a top

-5 chain of supermarkets with intelligent optimisation, rostering and tracking solutions

– 50% reduction in merchandise planning time and cost for a fast growing unicorn retailer

– 60% faster Mind-to-Market cycle times for a leading fashion chain

In 2020, 
– Average deployment times for POCs went from 2 weeks to 2 days

– Over 250 Intelligent automation bots in live deployment

– Zvolv applications deployed across 6 different industry verticals

– 400+ average number of users per Zvolv application

– 3+ average number of integrations with other tools per Zvolv application

Zvolv’s top Automation Technology Predictions for 2021

1. A new industry buzzword will be coined – Super-Hyper-Automation. 
Don’t know how it will be fundamentally different from hyper-automation or intelligent-automation  or robotic-process-automation or digital-process-automation or cognitive-automation or plain old business-process-automation  But given the trend of a new automation buzzword getting coined every year, this year should be no different.

2. No more apps
Enterprise mobile applications, web portals and desktop applications will be passé. Automation will happen seamlessly behind the scenes and users will continue interacting with the collaboration tools (messaging, emails) they already use. Intelligent automation bots of all kinds – chat bots, integration bots, communication bots, analytics bots, document bots – will work collaboratively to keep processes moving along in the background.

3. Conversational Automation
No-code application builders will evolve from visual development tools to conversational tools. Business users will describe their automation needs and AI will understand the intent and translate it into automation code. You ask why? Well, there is no limit to our need for abstraction (aka laziness). Jokes aside, there are many practical applications of getting automation functionality built on the go, with minimal user effort.

4. Dynamic process mapping
Complex enterprise processes will get automated with distributed process mapping and data flow design. Users of tools will edit and custom fit applications at each step of the way, and AI will ensure unification and automation of any repetitive activity. Application architectures will evolve with collaborative inputs from varied users and no process would ever run the risk of becoming stale.

Bridging the gaps in your procurement and supply chain automation

Procurement and supply chain automation processes are often very complex and unique to different organizations. Workflows typically span multiple functions and data systems, time-bound synchronization of activities is critical, approvals and data-driven decision points abound, and yet these processes are notorious for being paper-based, email-driven and extremely unstructured. Organizations often refer to these collection of workflows as procure-to-pay or source-to-pay or request-to-order or order-fulfilment processes.

Benefits of procurement and supply chain automation

Automating part or all of these procurement and supply chain automation processes has a number of potential benefits for businesses:

  • Reduce manual effort while increasing productivity, efficiency, and accuracy.
  • Increase visibility across the entire cycle and, in turn, manage cash flows and inventory levels better
  • Assist in data driven planning and strategy decisions.
  • Improve supplier relationships and build deeper strategic relationships

No wonder, these processes are at the fore front of any organization’s wish list for automation.

Continue reading “Bridging the gaps in your procurement and supply chain automation”

Ninja Retail: Retailers & Suppliers, A Three Legged Race or Synchronized Swimming?

Our Ninja Retail series focuses on the ways in which retailers can reduce inventory and working capital requirements. You can check out the introduction here. Our previous post was focused on how you can think faster as an organization to reduce inventory and respond to market trends faster. But that only helps so much if your suppliers don’t join the party. Here’s why you need that and how you can make it happen.

Agility demands suppliers moving in lockstep with retailers and the first step is visibility into demand and order status. Our conversations with more than a hundred retailers across the globe post-Covid show us that a majority of retailers still collaborate with suppliers using clunky systems of record, emails or standalone collaboration/productivity tools, none of which truly break down any walls. The walls exist for very good reasons. 

Continue reading “Ninja Retail: Retailers & Suppliers, A Three Legged Race or Synchronized Swimming?”

Ninja Retail: Winning Companies Think Faster

Our Ninja Retail blog series focuses on the ways in which retailers can reduce inventory and working capital requirements. Read the introduction here. This blog post discusses the speed of thought of your organization as a whole.

Humans think fast, companies think slow and computers think the fastest. Humans have imagination, companies have bureaucracies that attenuate imagination, but they also have structure. Computers utterly lack imagination but make up for it by performing more calculations in seconds than humans can in years. How you leverage each of these resources decides how fast your company thinks. That in turn drives the speed of enterprise response to sales and customer behavior trends.

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Anatomy of an Enterprise Process

In an environment defined by growing uncertainty and unpredictability, advantage favors not just the best plans but also the speed of change. Flexibility to move with the tide is essential, but real competitive advantage can be realized with intelligence to interpret the signals that indicate where the tide is headed, and the capability to proactively move in that direction.

Keep on reading!

Ninja Retail: Life or death yesterday and today

The retail industry was in flux well before Covid-19 attacked all business activity. The retail apocalypse started tapering off by early 2019 with a new normal established. For the survivors omni-channel retail, the endless aisle, fast fulfillment / high availability of SKUs, immersive experiences in stores and better personalization were some of the key trends they needed to adapt to. From an operational standpoint it had become essential to collapse the walls between different functions within the company and among retailer and suppliers. A whole new level of agility powered by the mountains of data, that all retailers have at their disposal was the order of the day.

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Power or Chaos – what does your Organizational Knowledge steer you towards?

We live in a world today that not many would have imagined just a few weeks ago. Organizations of all kinds are struggling with new concepts of working. In this post we discuss the challenges that organizations face with knowledge sharing and management, some of which have become much more prevalent and impactful in today’s changed times.

Keep on reading!