What you can’t measure you can’t improve.

Many would tell you, brick-and-mortar establishments are not just on shaky ground, they’re on a precipice of complete oblivion, and that we’re moving wholly towards a digital, on-demand retail future.

The reality is far from this. There is still a place for—and an absolute need for—retail services that help consumers live their daily lives. On the contrary to this death-knell, several essential service/product-based segments are on an expansion spree.

Continue reading “What you can’t measure you can’t improve.”