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Creating Value For Our Customers
Customer
A unicorn eyecare retailer on a break-neck expansion spree.Application
Smart site selection and new store opening processes, coordinated across 8+ teams, 200+ activities. Process orchestration and automation from identifying the right sites, to managing all approvals and documents, to project execution, automated merchandise planning, hiring and training, legal and quality compliance processes. Slew of integrations including CRM, ERP, call-center, partner websites and more. Replaced 6 disparate tools and dozens of tracking spreadsheets.Users
500+ internal users including designers, project managers, merchandisers, vendor managers and CxOs. Contextual access to 200+ partners.Time to Launch
1 week per team process including process mapping, role-plays and training. 6 weeks to launch end-end solution with 5 external integrations.Value Delivered
Enabled launching a new outlet every other day! Over 40% reduction in execution timelines, significant Capex savings with coordinated procurement and just in time ordering.
Customer
A leader in internal audits with a large national field force and clients across industries and multiple countries.Application
An audit automation platform that can be used to create white-labeled audit apps for their end customers. The platform has enabled launching 12+ audit applications for revenue assurance, mystery shopping, stock taking, facilities management, brand compliance and risk monitoring for end clients, in a matter of days each. Applications include audit specific workflows and forms, with geo-tagging, product scanning, offline-mode, automated schedular, digital signatures and other security features, and is augmented by individualized intelligent automation bots to highlight audit discrepancies and deviations.Users
2000+ field auditors, reviewers and approvers, along with contextual logins for end client stakeholders.Time to Launch
4 weeks from concept to launch with audit configuration and bot building training. Individual end customer audit applications have been launched in roughly a week each.Value Delivered
30% increase in audit efficiency, complete elimination of paper based processes, multifold increase in audit accuracy with automated deviation highlighting.
Customer
One of the world’s most widely used food delivery app with a large network of cloud kitchens.Application
Operations management platform with a suite of apps to manage several aspects of cloud kitchen operations, from smart menu innovation to partner onboarding and feedback, maintenance and rostering processes. A slew of new applications were introduced to tackle new challenges posed by the Covid-19 pandemic. Extensive integration with other data sources, consumer app and analytics platform.Users
5000+ employees across 900+ kitchens, both company as well as partner owned and operated. Users include kitchen staff, quality and hygiene managers, food innovation teams and CxOs.Time to Launch
On average 1 week per app, over 15 apps built and deployed over a 6 month period. Covid apps were evangelized and launched in a matter of days to ensure continued operations.Value Delivered
Enabled efficient operations as orders scaled up to over a million per day. Enabled un-interrupted operations through the Covid lockdown. Over 30% savings in food wastage with better planning and tracking.
Customer
India’s top fashion retailer with 100s of large format stores.Application
Planning and tracking inventory replenishment cycles, all the way from mind to market for 40+ brands, 20+ drops per year. Over 25k activities coordinated across 6 functions every year. Automated data collection, communications with internal and vendor teams, proactive escalation management and drop planning. Web and mobile apps integrated with other enterprise systems, installed on-premise.Users
4000+ users across 700+ roles spanning designers, brand managers, sourcing, operations and planning teams.Time to Launch
3 weeks from concept to launch, with 4 process iterations and doubling of the number of activities to be tracked along the way.Value Delivered
Drove twice as many inventory replenishments per season, and more than 50% reduction in mind to market timelines, resulting in better capital utilization and increased customer delight with constantly refreshing inventory.
Customer
A multi-brand FMCG company launching hundreds of food and non-food packaged products every year.Application
Stage-gate based process management application to enable launching products faster, first time right, and meeting profitability metrics and safety/quality compliance. Multiple process templates for different end products. 100+ activities tracked across 6 stage reviews. Automated review documents, adaptive timelines based on product details, prioritization based on revenue potential.Users
300+ users across 7 roles spanning marketing, sales, quality, brand managers, artwork, legal and planning teams.Time to Launch
2 weeks from concept to launch, with multiple automation bots added along the way at 2-3 days per bot.Value Delivered
30% increase in new products launched per year, no product recalls and 100% products meeting projections.
Customer
One of the world’s largest multi-format and multi-vertical retailer.Application
Multiple interlinked applications to manage on-site project execution and vendor activities, providing real-time visibility into status, tracking efficiency and managing escalations proactively. Enabling on-time and first time right project execution. Multi-lingual support. Geo tagged applications with offline mode support. Dozens of project templates, automated fit to timelines, site formats and execution teams.Users
1000+ vendors, 300+ internal users including project managers, auditors, vendor managers and CxOs.Time to Launch
PM portal and vendor apps launched in 3 weeks from kick-off, integrated audit and PM app launched in a week as need arised 6 months later.Value Delivered
Over 80% reduction in travel costs for project executives due to real time site updates available at a click, 20% reduction in project execution timelines due to timely communications, handovers, escalations and elimination of rework.
Customer
One of the big 4 consulting firms managing a portfolio of public sector government- funded healthcare projects.Application
Connecting people, processes, and data across multiple portfolios of construction and engineering projects, with intelligent, personalised mobile and web applications. Aimed at driving end-end portfolio visibility with drill-down analytics, collaborative project delivery with tracking for construction and procurement milestones, design and construction coordination, document management, project and portfolio spend management and cost controls.Users
100s of project executives across construction sites updating weekly progress as it happens.Time to Launch
Less than one month from concept to go live, including retrofitting legacy data from past months, extensive dashboard customization and approval cycles from government officials, and white-labeled mobile apps.Value Delivered
End to end drill-down visibility into all aspects of the entire portfolio, from real-time status updates, site pictures, escalations and tracking of financial milestones.
Customer
A leading chain of supermarkets with over 750 outlets, majority- owned by the world’s largest retailer.Application
Three interlinked applications, focused on resource optimisation, employee rostering and daily task/activity tracking respectively.- The first application leverages intelligent automation with machine learning and specialized business algorithms to build and execute complex models used to forecast resourcing requirements and task mapping.
- The second application leverage business rules for task allocations to present employees and store work breakdown calendars at a weekly, daily, and slot-wise granularity.
- The third module leveraged task and time management functionality to track daily employee availability, performance and feedback.
Users
10000+ employees, 1000+ managers across 750 stores and back-office planning, HR and CxO roles.Time to Launch
Phase 1 involved data collection and sanitisation from the past two years of sales performance, and was undertaken by a big-4 partner. This was done over a periodof 2 months.Value Delivered
On average, 15% reduction in variable resources per store basis the Zvolv application predictions, and on-ground performance over a quarter. This translates to over $10M in annual savings in operational costs.
Customer
A global leader in manufacturing fueling and convenience store equipment and technology.Application
Three interlinked applications, focused on tracking the delivery of fuel dispensers across 4 continents, tracking successful installation and any issues encountered, technical support ticketing for any issues encountered and managing warranty claims.Users
100s of distributers and end customers across 4 continents, back-office technical support, quality heads and logistics managers.Time to Launch
Under 3 weeks from concept to launch. Mobile applications for field personnel and end customers for self-help. Drill-down analytics and reporting via web dashboards for back-office operations. Task tracking system for quality heads and technical support personnel.Value Delivered
Improved visibility of high-value equipment delivery and installation status – from an original TAT for issue/warranty claim reporting of over 6 months down to less than 5 days on average. Self-help service for end customers improves installation experience multi-fold.Automate, Augment, Optimize: AI-Powered Solutions Across Industries
Retail
Optimize retail operations, accelerate expansion, and enhance customer experiences with AI-driven solutions. Zai enables you to predict demand, and optimize inventory, while Zvolv streamlines processes from order fulfilment to customer service.
Learn More >>
Supply Chain
Gain real-time visibility, reduce costs, and build a resilient supply chain. Zai predicts disruptions, optimizes logistics, and improves collaboration with suppliers, while Zvolv automates workflows and ensures timely delivery.
Learn More >>
Operations
Reimagine operations with human-augmented AI solutions that integrate seamlessly, automate repetitive tasks, and deliver actionable, real-time data to empower your teams for smarter decision-making.
Learn More >>Zvolv Accelerators
Because seriously, waiting weeks or months for a change to happen is ridiculous.
Ops Control Tower
End to end visibility of data from various sources, task and approval statuses, tracking execution across tools, unified communications and escalations, centralized reporting.
Store Opening, Closing and Relocation
Replace manual collaboration and project management with simplicity and automation guaranteed to reduce effort and timelines.
Operational Excellence
Optimize manpower, simplify communication with store network, automate enhanced visibility into improvement measures.
Assortment Planning
Simplify by incorporating predictions, enhancing visibility and enforcing strategies and policies through business rules.
Allocation and Replenishment
Identify stock-outs and overstocks early and recommend solutions based on inventory and order status, lead time and more.
Supplier Integration
Speed up mind to market timelines. Give suppliers unparalleled visibility into demand, get more accurate lead times than ever before.
Production planning and control
Routing, scheduling and automated workflows for dispatching and follow up.
Procurement Automation
Automate Record Keeping across systems, Trigger Auto-replenishment based on complex criterion, Automate required Approvals by configuring decision engine, Automate processing Purchase Requisitions based on business rules.
Demand Forecasting
Incorporate advanced, granular insights into day to day decision making.
Employee Performance
Setup and manage goals/KPIs, self and manager reviews, task-based feedback.
Quality Compliance
Automate and standardize the unstructured components of compliance processes, improve adherence to corporate quality and compliance initiatives and avoid risks or fines.
Export-Import Processes
Tracking of shipments from factory to foreign Customers or Foreign Vendors to factory.
Materials Management
Accurate tracking of all the materials in the inventory integrated with automated ordering, real time delivery tracking
Financial Tracking
Generate automated reconciliation reports, integrate with ERP to track payments received against invoices, avoid excels and human errors.
Central Recipe Bank & Menu Engineering
Evaluate sales performance, design menus, automate production cost calculations, automate menu and nutrition publishing
Event Management
Plan and execute events with auto-task assignments & pre-defined checklists and training. Track documents, inventory, task progress, collect and analyze customer feedback.
Hygiene Audits & Quality Compliance
Design and conduct safety audits to ensure adherence to the protocols. Conduct Brand Standards audits to ensure consistent customer experience. Conduct internal audits to stay complaint to the regulations. Conduct audits with Geo-fencing & Geo-tagging enabled to increase authenticity
Digital SOP Logbooks
View SOP Task completion statuses across stores. Automated Rostering of the employees based on the defined attributes like availability, preferred timings, type of the employee (part time or full time) etc. Design & assign singular or recurring checklists and tasks based on business rules. Auto assign incident & maintenance requests raised based on type and priority
Inventory Automation
Optimize inventory based on accurate demand forecasting. Highlight causes of waste (expiry, theft etc.) to auto-trigger actions. Comparison between actual vs planned to highlight discrepancies. Automate different types of requisitions reducing processing time.
Brand Audits
Drive consistency in branding, experience, identify risks, opportunities and inefficiencies.
Integrated Sourcing
Automate PR, RFx, PO, e-auctions, quote comparison and other vendor processes. Fill in gaps that exist in existing tools, enable real-time visibility across vendors.
Product lifecycle management
Plan and track new product introductions from concept to shelves, across departments. Track performance relative to plans, auto-trigger reactive workflows based on deviations.
New Product Development
Launch new products faster, first time right, meeting all safety, quality compliances. Incorporate stage gate based development and innovation funnel methodologies.
Employee Availability & Leave Management
Setup and manage employee shifts, absence, overtime. Approval workflows and integration with HR systems.
Store Rostering & task management
Automated Rostering of the employees based on the defined attributes like availability, preferred timings, type of the employee (part time or full time) etc. Design & assign singular or recurring checklists and tasks based on business rules
Construction and Fitout Projects
Schedule, track and get real-time site updates. Automate resource and material estimation. Manage vendors and react pro-actively to escalations to deliver timely outcomes.
Facility opening, closing and other SOP checklists
Build and measure against SOPs for various daily activities. Configure controls, automated task routing, escalations and instant communication for deviations.
Employee On-boarding and Off-boarding
SOPs, Documentation, communication, timelines, training, engagement.
Employee Attendance and time tracking
Track and manage employee attendance, time spent on tasks, raise escalations for delays. Provide task level feedback and employee rating management.
Branch And Facilities Audit
Setup and manage audit parameters and scoring logic, corrective actions, automated scheduling and deviation tracking.
Stock And Field Asset Verification
Verify data against master data bases, highlight deviations, QR/barcode scanning and geo-tagging.
Benefits Administration And Compliances
Workflows to collect and approve various requests, collect supporting data, automated communications and routing of activities.
Support Ticketing System
Automated ticketing for support issues, intelligent routing and follow-up, collecting supporting documentation and proof of service.
Helpdesk / Knowledge-Base
Contextual access to FAQs, training material, reference manuals for employees and partners. Integrated with support ticketing processes.
Revenue Assurance And Performance Audits
Track quality of facilities and services, measure against agreed parameters, auto-scoring and classification of deviations.
Travel Expensing
Track and manage employee travel, automate expensing for field travel based on business rules, field staff tracking and checkin via GEO tagging.
Vendor Quote Comparisons & Shortlisting
Single screen compilation of RFx responses, Auto-allocation based on business rules, Manual over- ride with additional approvals. Integrated vendor management.
Purchase Requisitions
Direct entry or sync'ed with existing ERP system. Auto-classification - new, annual contract, part of approved budget or exceptions etc. CAPEX approvals workflows.
Finance Approvals
Auto-identification of category/ routing for approvals. Business logic for approvals. Time based tracking and auto- follow-ups
Vendor Tracking And Expediting
Track delivery schedules and delays, ASNs, Gate-passes, Audits, approvals, expediting workflows for high value capital expenditures.
Purchase Order Enforcement
Vendor PO issuance directly, or via existing ERP system. PO confirmation, Terms and conditions and delivery schedules agreement tracking and enforcement.
Payments And Reconciliations
Track vendor accounts, deliveries, returns, pending payments. Synchronize with ERP system, manage communications.
Digital media campaign management
Media creation approval and event launch processes including document repository, event and task planning, timeline enforcement, content and user list management.
Vendor/Partner on-boarding and document management
On-boarding process with document collection, updation and approval workflows, document repository, document expiry and change notifications, sharing and on-the-go access.
Sales Funnel Tracking
Account and lead management, classification, funnel progression, deal identification, task tracking and follow-up reminders, integrations with email, call-logging and social media automation tools.
Construction Portfolio Management
Tracking construction and procurement milestones, resource costs and actual vs planned spend across portfolio, classify by region, project types, automated reports and escalations, dynamic dashboards.
Risk Compliance
Track and evaluate risk for financial products basis pre-defined parameters and measurement metrics, periodic audits and scoring, document collection and management, reactive processes for deviations from norm.
Sales Goal Setting and Target Tracking
Auto-allocate sales goals basis accounts, products, plan visits, track execution and conversion, integrated travel expensing and time/distance tracking, geo-tracking for check-ins, automated performance reports.
Multi-site finance and performance data collation and reporting
Collect finance and operational data across sites on a regular cadence, track updates, escalate on deviations, prepare automated reports and drill-down analytics, integrate with HRMS and Finance ERP systems as required.
Initiative tracking, meeting minutes and task execution tracking
Track organisational initiatives around cost savings, efficiency or new products or campaigns, Track meeting minutes, assign and follow up on tasks and linkages to initiatives, track initiative progress with metrics and milestones.
Daily utility logs
Collect manpower and resource utilisation data from distributed sites on a daily basis, business rules to convert to spend and forecasting, reactive workflows to handle deviations, integrated training modules.
Resource Estimation
Intelligent automation utilising ML and extensive business rules and part task performance data to predict resourcing needs, broken down to employee type, skill ratings, shift utilisation, leave management. Detailed break-up of work-plans and utilisation reports.
Automated Financial reports
Real-time and on-demand drill-down reports around costing, profitability, MIS and other financial metrics. Consolidated data from various integrated sources, business rules and custom computations, data collection forms and tasks, automated escalations.
Our Customers
